Privacy Policy
Our Commitment to Privacy
Your privacy is important to us at Decent Oud Trading L.L.C. We are dedicated to maintaining the privacy of both our merchant clients and the shoppers who patronize their online stores. It is our strict policy not to share, rent, or sell your data to anyone without your electronic consent.
The Information We Collect
Information Collection: Decent Oud collects personally identifiable information from users at several different points on our website, https://www.decentoud.ae. If you purchase online shopping cart services from Decent Oud, we request personally identifiable information, including contact details (e.g., name, email, and shipping address) and financial details (e.g., credit card number and expiration date).
Information Use and Ownership
If we encounter issues processing an order, we use your personally identifiable information to contact you. We may also use your email to send newsletters and updates. Decent Oud is the sole owner of personally identifiable information related to individuals, companies, or entities purchasing services or products from us.
Promotional Communications
Occasionally, we send communications about products, services, special deals, promotions, and news from Decent Oud Out of respect for your privacy, we offer the option to opt-out of such communications. Please see the “Choice and Opt-out” section below.
Service-Related Announcements
On rare occasions, we send service-related announcements, such as notices of temporary service suspension for maintenance. These communications are not promotional, and you may not opt-out of receiving them.
Customer Service: Using the information you provide, we send a welcoming email to verify your signup and communicate with you to address inquiries, provide requested services, invoice you, and manage your account. We may communicate via email, telephone, or mail.
Shopping Cart Service
We use your personally identifiable information to provide shopping cart services. This information, entered during the cart configuration process, instructs us on processing orders received on our website.
Information Storage and Maintenance
Profile We store information collected through cookies, log files, and clear gifs to create a “profile” of your preferences. This profile links your personally identifiable information and purchasing history to provide tailored promotions, marketing offers, and improved site content.
Address Verification
To validate charges, we may use third-party software or services to verify your address when charging your credit card.
Information Sharing and Disclosure: We may share aggregated demographic information with marketing partners and advertisers. This data does not identify individual users. We do not link aggregated user data with personally identifiable information.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by UAE law or when necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served on us.
Choice/Opt-out: To stop receiving promotional communications, follow the instructions included in each communication or email us at support@decentoud.ae
Technical Methodologies:
Log Files
Like most websites, we gather information automatically and store it in log files. This includes IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamps, and clickstream data. We use this information to analyze trends, administer the site, track user movements, and gather demographic information about our user base. None of this data is linked to personally identifiable information.
We use Google Analytics to track non-personally identifiable visitor information, including visit length, pages visited, geographical location, and other browsing behavior. This helps us improve our website.
Cookies
Cookies are small text files stored on your computer for record-keeping purposes. We use persistent cookies to store shopping cart contents temporarily (e.g., for one hour). Rejecting cookies may limit certain functionalities of our site.
Clear Gifs (Web Beacons/Web Bugs)
Our email marketing may use clear gifs (tiny graphics embedded in emails) to determine which emails have been opened. This data helps us evaluate marketing effectiveness and is not tied to personally identifiable information.
Hyperlinks to Other Sites
Our website contains links to external sites not owned or controlled by Decent Oud Trading L.L.C. We are not responsible for the privacy practices of these sites and encourage you to read their privacy statements.
Security
We use secure socket layer (SSL) technology to encrypt sensitive information like credit card details. While we follow industry standards to protect personal information, no electronic transmission or storage method is completely secure. We strive to use commercially acceptable measures but cannot guarantee absolute security.
Business Transitions: In the event Decent Oud Trading L.L.C undergoes a business transition, such as a merger, acquisition, or sale of assets, your personally identifiable information may be transferred. We will notify you via email or a prominent notice on our website.
‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
https://decentoud.ae/’will not pass any debit/credit card details to third parties’’
https://decentoud.ae/’takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.However https://decentoud.ae/ (website) cannot guarantee the security of any information that is disclosed online’’
https://decentoud.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
https://decentoud.ae/’will not pass any debit/credit card details to third parties’’
https://decentoud.ae/’takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.However https://decentoud.ae/ (website) cannot guarantee the security of any information that is disclosed online’’
https://decentoud.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
Contact Us
For questions or suggestions regarding this privacy policy, please contact us at: support@decentoud.ae
